This Privacy Policy describes how Sunset Appliance Solutions (we, us, or our) collects, uses, and shares information about you when you visit our website or use our services. By contacting us via phone or submitting a service request form, you agree to the terms outlined in this policy. This policy complies with U.S. law and applies to all visitors or users of our website.

Information We Collect

When you use our website, we may collect both personal and non-personal information. Personal information is information that can be used to identify you, such as your name, phone number, email address, and any other details you provide when contacting us. Non-personal information may include browsing data collected through cookies or web beacons.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. Specifically, we may use your personal information to respond to your requests, schedule service appointments, and provide customer support. We may also use non-personal browsing data to enhance your experience on our website.

Sharing Your Information

We may share your information with our trusted partners for operational and service-related purposes. These partners are bound by confidentiality agreements and are prohibited from using your information for any purpose other than those we authorize. We do not sell, rent, or lease your personal information to third parties.

Communication Preferences

By submitting a service request or contacting us, you consent to receiving communications from us and our partners via phone, email, or text for service-related purposes. If you wish to opt out of these communications, please contact us at (213) 533-2701.

Legal Agreement

By using our website and services, you agree to waive your right to sue or take any legal action against us beyond direct negotiation for any disputes related to our website or services. You also agree that the maximum compensation for any claims is limited to $100. In the event of a dispute, you acknowledge that you will bear your own legal fees and expenses.

Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes have been made constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at (213) 533-2701.